Refund policy

Returns & Refunds

Every Modern Mystic piece is made to order especially for you. Because of this, we aren't able to accept returns or exchanges for change of mind, incorrect size selection, or buyer's remorse.

Please review our sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.

Please contact us within 14 days of delivery and include:

Your order number
A description of the issue
Clear photos showing the problem

Once approved, we'll arrange a replacement or issue a refund at no additional cost.

Size Exchanges

Because every item is printed specifically for each customer, we cannot offer size exchanges.

We recommend checking the size guide before ordering. If you have any questions before purchasing, we're always happy to help.

Lost Packages

If your package appears to be lost in transit, please contact us.

We'll work with our shipping partner to investigate the issue and determine the best solution.

Refunds

If a refund is approved, it will be issued to your original payment method.

Please allow several business days for your financial institution to process the refund after it has been issued.

Order Changes & Cancellations

Because production begins quickly, we cannot guarantee order changes or cancellations after an order has been placed.

If you need to make a change, please contact us as soon as possible and we'll do our best to help before production begins.

Questions?

We're always happy to help.